NOTIFICATIONS

Artsadd Shipping Routes Overview (21st,April,2023)
Please click the table below to Download detailed shipping routes information for your reference.


Price Adjustment Notice (21st,March,2023)
Dear Customers/Artists/Resellers,

As the original price is a little lower than practical estimate, the prices of some USA factory products will be slightly adjusted accordingly. Please see the attached price list below.



New prices will take effect on April 1st. We understand how this may impact your business so we are so sorry for such action.
Thank you for your understanding and support.

Yours Sincerely,
Artsadd Team
Price Reduction Notice (14th,March,2023)
Dear Customers/Artists/Resellers,

We are happy to inform you that we have a price reduction for Direct Print T-shirts in our China Factory and USA Factory. Please see the attached price list below.



If you have any questions regarding the notification, please feel free to contact us.

Yours Sincerely,
Artsadd Team
Discontinued Products Notice (9th,May,2023)
Dear Customers/Artists/Resellers,

Due to stock shortage and gradual decline of some products’ orders, we have to remove the following products.

CASB177 Foldable Reusable Grocery Bag (Model 1716)
CASB097 New Messenger Bag (Model 1667)
CASB007 School Backpack/Large (Model 1601)
QUECCGMT17 Men's Heavy Cotton T-Shirt (Two Side Printing)
CASB006 School Backpack (Model 1601)(Medium)
CCWSP24 Men's All Over Print Briefs (Model L12)
CCWSP40 All Over Print Knee Length Leggings (Model L27)
CABM03 Filters (10 pieces)
CCBCB51 Kids' Spaghetti Strap Swimsuit (Model S23)
CABM0105 Mouth Mask (Pack of 5)
CCBCB44 Boys' Long-Sleeve One-Piece Swimsuit (Model S20)
CA001 Cotton Linen Apron
CCCKH10 Kids' Padded Vest Jacket (Model H44)
CABM04 Mouth Mask (2 Filters Included) (Non-medical Products)
CABM0110 Mouth Mask (Pack of 10)
CCWSP42 All Over Print Long Johns (Model L29)
CCBCB50 Boys' T-shirt & Swim Trunks Set (Model S22)
CCCKH15 Kids' Stand Collar Padded Jacket (Model H41)
CCWSP34 Men's All Over Print Boxer Briefs/Short Size (Model L22)
CCKSP02 Kids' All Over Print Boxer Briefs (Model L24)
CABM05 Mouth Mask in One Piece (2 Filters Included) (Model M02) (Non-medical Products)
CCBCB42 Girls' Cross Straps Swimsuit (Model S18)
CABM0103 Mouth Mask (Pack of 3)
CABM02 Mouth Mask in One Piece (Model M02)
CCBCB07 Classic One Piece Swimwear (Model S03)
CCCWH17 Step Hem Tunic Hoodie for Women (Model H25)
CCWSP38 Women's Bikini Briefs (Model L25)
CCCWH13 Crop Pullover Sweatshirts for Women (Model H20)
CCWSP39 Women's Mid Rise Briefs (Model L26)
CCCWH16 High Neck Pullover Hoodie for Women (Model H24)
CHMS0103 Trouser Socks (3-Pack)
CCWSP48 New Men's All Over Print Boxer Briefs (Model L32)

We apologize for any inconvenience this discontinuation may cause and if you have any questions regarding the notification, please feel free to contact us.

Yours Sincerely,
Artsadd Team
New Shoes Size Standards for Slide Sandals-Model 057(3rd,Mar,2023)
Dear Resellers/Artists/Customers,

Artsadd will implement a new shoe size standard for Slide Sandals (Model 057) from Mar 15th. Below is the comparison of new and original size chart for your reference.








Please note orders placed from March 15th will follow the new size standard.
To avoid any inconvenience caused, please be sure to follow Artsadd notices and update the shoe size information in your related stores in a timely manner. More information will be updated later.

ArtsAdd team appreciates your understanding and support!

Best wishes,
ArtsAdd Team
New Shoes Size Standards for Kids' Shoes-017/018/019(17th,Feb,2023)
Dear Resellers/Artists/Customers,

Artsadd will implement a new shoe size standard for Kids' shoes (Model 017/018/019) and add a few sizes for men's shoes from Feb 20th. Below is the related size charts for your reference.





Please note orders placed from February 20th will follow the new size standard.
To avoid any inconvenience caused, please be sure to follow Artsadd notices and update the shoe size information in your related stores in a timely manner. More information will be updated later.

ArtsAdd team appreciates your understanding and support!

Best wishes,
ArtsAdd Team
New Shoes Size Standards for Model 017/018/019(18th,Jan,2023)
Dear Resellers/Artists/Customers,

As announced previously, Artsadd will implement a new shoe size standard for Model 017/018/019 from Feb 1st. Below is the comparison of new and original size chart for your reference.






Please note orders placed from February 1st will follow the new size standard.
To avoid any inconvenience caused, please be sure to follow Artsadd notices and update the shoe size information in your related stores in a timely manner. More information will be updated later.

ArtsAdd team appreciates your understanding and support!

Best wishes,
ArtsAdd Team
Important ! ! ! Shoe Size Adjustment Notice
Dear Resellers/Artists/Customers,

In the past few years, Artsadd has received continuous feedback and suggestions regarding shoe sizes issue.

In order to offer customers one more professional size system, Artsadd started to review all shoe sizes on the website after this peak season.

New shoes size standards for different shoes models will probably be used on Artsadd from Feb 1st.

To avoid any inconvenience caused, please be sure to follow Artsadd notices and update the shoe size information in your relevant stores in a timely manner. More information will be updated when available.

ArtsAdd teams appreciate your understanding and support!

Best wishes,
ArtsAdd Team
Chinese New Year Holiday Arrangement (12th,Jan,2023)
Dear Resellers/Artists/Customers,

As time goes by, the CNY is coming again. Hereby we inform the following holiday arrangement as below.

Artsadd Office will be in holiday from 2023.01.21-2023.01.27;
China Fulfill Center will be in holiday from 2023. 01.21-2023.01.24;
AUS-Based Fulfill Center will be in holiday from 2023.01.21-2023.01.31;
Our USA-Based Fulfill Center will not be affected by the holiday, factory will print and ship orders normally.
Below is shipping holiday arrangement for your reference.

During the holiday, ArtsAdd Customer Service Team is out of office. Please leave messages to us if you have any questions, our team will reply you once we are back to office. We apologize for the inconvenience caused.

Besides, most of orders may be delay during/before holiday. Please prearrange your advertisement or plan accordingly.
We appreciate your understanding.

Please feel free to let us know if any other questions.
Wish you and your family members all the best in the coming New Year!

Yours Sincerely,
Artsadd Team
Price Reduction Notice (6th,January,2023)
Dear Customers/Artists/Resellers,

We are happy to inform you that Blanket prices resumed in our Queen Factory today. Please see the attached price list below.



If you have any questions regarding the notification, please feel free to contact us..

Yours Sincerely,
Artsadd Team
Price Adjustment Notice (29th,November,2022)
Dear Customers/Artists/Resellers,

Due to seasonal price adjustments implemented in the United States, the blanket prices of the following 6 specifications will fluctuate accordingly.



New prices will take effect on December 1st. We understand how this may impact your business but we are so sorry for such action.
Thank you for your understanding and support.

Yours Sincerely,
Artsadd Team
Suggestion on The Delay of the Christmas Festival Orders (15th, November, 2022)
Dear Customers/Artists/Resellers,

Thank you for your orders on our web.
The biggest holiday of the year Christmas is coming again, today we would like to notice you about the delay of the christmas festival orders.

We do not promise a 100% delivery for standard shipping orders before Christmas for orders shipped after 15th,Nov.Actually now part delay happens.

For orders shipped with 4PX Express/Yun Express/dhl+usps/UBI, etc after 1st, Dec, they may also not deliver before 24th,Dec.

If you want a quick delivery, we hope you choose DHL shipping method before 8th, Dec. We can not promise a 100% delivery after that time.

For orders(Made in USA&AUS orders) placed after 10th, Dec, it may not deliver before Christmas.

Please prearrange your schedule or plan accordingly.
We apologize for any inconvenience caused and thank you for your understanding and support.

Yours Sincerely,
Artsadd Team
National Holiday Arrangement (26th,September,2022)
Dear Customers/Artists/Resellers,

With the arrival of China's National Day, hereby we inform the following holiday arrangement as below:

We apologize for any inconvenience caused and thank you for your understanding and support. If you have any other questions, please feel free to let us know.

Best Wishes,
ArtsAdd Team
Artsadd &Teeinblue Personalization Partner Program
Dear Shopify Resellers/Partners,

We are happy to inform you that Artsadd has connected with Teeinblue.
Teeinblue.com, a powerful personalization software on Shopify, specializing in personalized solution for POD merchants.
You can integrate Teeinblue into your Shopify store and add the most innovative personalized features to your products.
Then orders exported from Teeinblue can be placed directly on Artsadd without editing any details.
Join us to get more details! Your shopify store will be at an advantage with our connections.

For more information, please feel free to contact us.

Yours Sincerely,
Artsadd Team
Price Reduction Notice (4th,May,2022)
Dear Customers/Artists/Resellers,

We are happy to inform you that we have a price reduction for Tapestries in our Queen Factory today. Please see the attached price list below.



If you have any questions regarding the notification, please feel free to contact us.

Yours Sincerely,
Artsadd Team
The Arrangement of Chinese New Year Holiday (7th,Jan,2022)
Dear Resellers/Artists/Customers,

As time goes by, the CNY is coming again. Hereby we inform the following holiday arrangement as below:

The Holiday of both Artsadd Office and China Fulfill Center is:
2022.01.30-2022.02.05. Our company will be back to work on February 6th, 2022.
Our USA-Based & AUS-Based Fulfill Center will not be affected by the holiday, both oversea factories will print and ship orders normally.

During the holiday, ArtsAdd Customer Service Team is out of office. Please leave messages to us if you have any questions, our team will reply you once we are back to office. We apologize for the inconvenience caused.

Besides, most of orders may be delay during/before holiday. Please prearrange your advertisement or plan accordingly.
We appreciate your understanding.

Please feel free to let us know if any other questions.
Wish you and your family members all the best in the coming New Year!

Yours Sincerely,
Artsadd Team
Oversea Factories Surcharge & EU Tax Cancelltion (7th,Jan,2022)
Dear Resellers/Partners/Customers,

Hope everything goes well! Good news here!

Peak season has passed,today we removed the temporary peak-season surcharge on US&AU factories.
0.3$ US factory shipping fee on every order also removed. Moreover, we will afford tax cost on all EU orders from now on. We also reactivate 4px line on part products. Full cover will be soon.

Hope such good news will be a great power to your business.
Best regards to you all!

Artsadd Team
4PX Express Suspended Now (7th, December, 2021)
Dear Resellers/Partners/Customers,

There were countless times that 4PX logistics had raised the prices in the last two months, and the price continues to rise now.
After repeated calculation, we found that 4PX logistics cost is more than twice of normal logistics cost.
Therefore, we decided to quit the logistics line in December, and it is expected to resume the use of 4PX logistics in January.

In addition, we would suggest that you use Yun Express as your main logistics route.
However, if the order includes Shoes, Doormats, Artworks, we will switch to JS Express by default.
Yun Express also charges high dimentional freight rates for for all dimentional products. If you insist on using Yun Express for the above products, we will charge an extra $10 for each item as the freight difference.

We are very sorry for this sudden notice and decision, but we are suffering from serious loss of logistics costs, and we hope to get your understanding.

Wish you all the best,
Artsadd Team
The Delay of the Christmas Festival Orders (13th, November, 2021)
Dear Customers/Artists/Resellers,

Thank you for your orders on our web.
The biggest holiday of the year Christmas is coming again, today we would like to notice you about the delay of the christmas festival orders.

We do not promise a 100% delivery for standard shipping orders before Christmas for orders shipped after 15th,Nov.

For orders shipped with 4PX Express/ESB/Yun Express/dhl+usps/YD Express after 1st, Dec, they may also not deliver before 24th,Dec.

If you want a quick delivery, we hope you choose DHL shipping method before 8th, Dec. But we can not promise a 100% delivery after that time.

For orders(Made in USA&AUS orders) placed after 10th, Dec, it may not deliver before Christmas.

Please prearrange your schedule or plan accordingly.
We apologize for any inconvenience caused and thank you for your understanding and support.

Yours Sincerely,
Artsadd Team
Notice of Peak Season Surcharge (12th,November,2021)
Dear Resellers/Partners/Customers,

Hope everything goes well on your side.
As we predicted before, there will be extra temporary increased peak-season surcharge and now it comes.

Due to these seasonal price adjustments implemented by major domestic shipping carriers, we will also be applying a temporary peak-season surcharge.
Surcharge will be added to each order for $0.3/200g. It will take effect from 15th, Nov.

We understand how this may impact your business as planning for peak season is now more than ever.
We are sorry for the inconvenience caused.
Wish you a good business!

Artsadd Team
Shipping Cost Adjustment Notice
Dear Resellers/Partners/Customers,

Hope everything goes well on your side.

As is known to all that many of the leading shipping couriers increased logistic and staffing costs gradually. Meanwhile, factories continue to experience and confront global supply chain shortage trouble and that cause great increase price on different ranges.

Similar to past years, Artsadd has received price increase/adjusted notices from all carriers recently.
So you may notice we will be applied a temporary shipping costs varying by shipping methods in the busy season.

Meanwhile, in the next two months, it is possible that there will be extra temporary increased peak-season surcharge.
If you would like to stock up now for the peak-season to have a smooth and better selling,we would like you to prepare for stock as early as possible.

We understand how this may impact your business as planning for peak season is now more than ever.
We are sorry for the inconvenience caused.
we will try our best to fulfill the orders that bring your customers the most joy over the holidays!

Artsadd Team
2021.10.20
Production & Shipment Notification During China's National Day (28th,September,2021)
Dear Customers/Artists/Resellers,

With the arrival of China's National Day, lots of companies will be closed to observe the holiday.

Here we are writing to tell you that DHL Express Shipping Carriers won’t have service from Oct. 1st to Oct. 7th, meanwhile, other shipping carriers will take at least 3 days off(1st-3rd) as well.

During the holiday, ArtsAdd Customer Service Team will reply your emails/messages within 48 hours. And our factories will take only 3 days off from 1st to 3nd. Which means, all your orders won't be delayed so much during the holiday.

YET, since DHL Express Shipping Carriers do not On Site Pickup & Delivery, we can not gurantee your orders will be shipped out on time by choosing DHL + USPS shipping method.

Therefore, we strongly suggest all Customers/Artists/Resellers choosing Standard Shipping methods instead from now on until 3th Oct. Of course, that would be better if you do it 3 days ago. From 4th Oct, you can still switch to DHL/DHL + USPS for your convenience.

We apologize for any inconvenience caused and thank you for your understanding and support. If you have any other questions, please feel free to let us know.

Best Wishes,
ArtsAdd Team
Shipping Fee Adjustment (2nd,September,2021)
Please click the table below to Download detailed shipping routes information for your reference.

Orders shipped to EU countries start paying Tariffs (30th,June,2021)
Starting July 1st, ArtsAdd will collect import VAT on all orders that shipped to the EU Countries.

This new VAT will be shown to EU Countries Destination Orders as part of the listing price. We'll automatically calculate this VAT from the buyer at the time of purchase, then submit to Logistics Carriers, so you don't have to worry about handling it yourself.

Please feel free to contact your exclusive sales customer service or online customer service with any questions you may have and we would be more than happy to help.


Concerns regarding IOSS (The Import One-Stop Shop) (23rd,June,2021)
Recently, lots of Sellers&Customers concerned about being charged large amount of Tariff Rate when shipping orders to the European Union Countries.

And some sellers also require Tariff Number when selling or shipping products to the EU countries since tariff reform policy take effect on July 1st.

Here are pieces of information for your reference:

1, Our company will consider entrusting the logistic carriers to apply for the Tariff Number, and carriers will pay tariff to the Customs of each EU Country on behalf of our company when the package enters the country.

Therefore, regarding the Tariff Number information, we have no comment and can not share with you, please understand.

2, If the Tariff Reform is actually implemented, we will have no choice but to start charging at least extra 20% on orders including pick-up addresses in EU Countries. Please note that this Tax will be paid to the logistics carriers without reservation to ensure the order is delivered smoothly and successfully.

3, At present, the products' selling price and orders' payments on the website do not cover any tax rate, therefore, orders placed recently, especially for the parcels entering the EU Contries customs before or after July 1st, may be charged with tax, we can negotiate to jointly bear part tax.

Please feel free to contact your exclusive sales customer service or online customer service, if you have any questions or trouble.
PROMOTION (19th,May,2021)
ArtsAdd will provide EXW price for some hot sales products,and the shipping cost will be charged according to products' weight and shipping
method you choose. This makes our price more competitive and reasonable. Promotion will take effect on May 31th.

ArtsAdd will continue to optimize products and price structures to make our products more popular in E-Commerce Marketplace

Thanks to your support and trust over the years!

Please feel free to contact your exclusive sales customer service or online customer service, if you have any questions or requirements.
Discontinued Products: High-Heel Shoes (Feb. 19th, 2021)
Dear Customers,

We are sorry to inform that we have to remove all High-Heel Shoes from ArtsAdd and close the production line of this product next week.

Due to gradual decline of high-heel shoes orders, we have to cut back the production line and the staff to ensure Other Shoes Styles Department running as usual. With the exception of high-heel shoes, other custom printed shoes will be produced as usual and will not be affected.

Please note that all high-heel shoes orders placed before/on Feb. 21st will be printed and produced and shipped out as scheduled, and then we will remove all high-heel shoes on early Feb. 22nd.

We apologize for any inconvenience this announcement may cause and If you have any questions regarding the discontinuation, please do not hesitate to contact us.

Yours Sincerely,
Artsadd Team

The Arrangement of Chinese New Year Holiday (26th,Jan,2021)
Dear Resellers/Artists/Customers,

The CNY is coming again, hereby we inform the following holiday arrangement as below:

The holiday of both Artsadd Office and China Fulfill Center is: 2021.02.11-2021.02.17. Our company will be back to work on February 18th, 2021.

However, our USA-Based Fulfill Center and AUS-Based Fulfill Center will not be affected by the holiday, both oversea factories will print and ship orders normally.

During the holiday, ArtsAdd Customer Service Team is out of office. Please leave messages to us if you have any questions, our team will reply you once we are back to office. We apologize for the inconvenience caused.

Besides, most of orders may be delay during/before holiday. Please prearrange your advertisement or plan accordingly. We appreciate your understanding.

Please feel free to let us know if any other questions. Wish you and your family members all the best in the coming New Year!

Yours Sincerely,
Artsadd Team
Shipping Fee Reduction of 4PX Express to USA (21st,January,2021)
Please click the table below to Download detailed shipping routes information for your reference.


Customization Solutions Notification (13rd,January,2021)
Dear customers,

There is a temporary solution to the fault of custom lab based on Flash:
You could click https://www.flash.cn/english to download and install the latest version of Flash Player. Then restart your browser and allow Flash in the Site Settings of Artsadd.com. After that, the original custom lab can be used normally.
If that still doesn’t work, you might need to click “Need Flash Player for a different computer” to download a specific version of Flash Player according to your OS and Browser.

Moreover, we still keep adding products to new custom lab and optimizing the customization tools.
If you have any questions and suggestions, please feel free to contact us.

Yours Sincerely,
Artsadd Team

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