NOTIFICATIONS

About Parcels Shipped to Canada
Dear Customers/Artists/Resellers,

Recently, affected by the rotating Canada Post strikes, transportation services about receiving and sending international parcels export to Canada will be influenced. Therefore, the parcels shipped to Canada will probably not be delivered in time. But this situation won’t last for long and we will also seek the most effective solution to handle it.

Yours Sincerely,
Artsadd Team
November 16, 2018
DHL+USPS Shipping Method Delivery Time
Dear Customers/Artists/Resellers,

In the peak season, many of our reseller use DHL+USPS shipping method for their orders. After shipping out, the first shipment dhl needs 3-5 business days delivery. The final shipment USPS needs 2-4 business days delivery. Tracking link: (First delivery link& Final delivery link)
dhl.com
https://webtrack.dhlglobalmail.com/
But we are sorry that we just offer the final shipment tracking number online. So you need to track the final shipment after shipping out for about 5 days. DHL shipment needs 3-5 days for delivery and then the second shipment will be online. Please do not worry that your parcel will miss. Normally total delivery time will be around 10 days. For example, if your order ship out today, you will receive it about 10 days later.

Yours Sincerely,
Artsadd Team
November 12, 2018
A Better Choice of Shipping Method in Peak Season
Dear Customers/Artists/Resellers,

Due to the “Traffic congestion” in USA main ports, orders shipped to USA with standard shipping will delay greatly. We are sorry for the inconvenience.

Now we strongly suggest you to switch to our new shipping method DHL+USPS. The details are below:

Most often, we'll charge $1.50 per item, however, as for dimensional products (Such as Shoes, Canvas Print, and Area Rug), we'll charge $3.99 per item. (Due to the wrong calculation last week, we have reset the shipping cost according to the DHL shipping cost rules. We are sorry for the inconvenience.)

That will be a great support for your business in this peak season.

By using DHL+USPS shipping method, please be sure that you’re accounting for production times(3-7 days) when it comes to shipping. And DHL 3-5 business days delivery and USPS 2-4 business days delivery.
Tracking link: (First delivery link& Final delivery link)
dhl.com
https://webtrack.dhlglobalmail.com/

Attach the screenshot about how to switch shipping method:


Such switch will last for two months and ends in 31st, Dec.
For those resellers who sell on Ebay, Amazon, Etsy or other platforms, please pay attention to the tracking numbers when they are online and trackable.

Wish you a big business!

Yours Sincerely,
Artsadd Team
November 5, 2018
Price Adjustment (Made in USA-Canvas Print)
Dear Customers/Artists/Resellers,

Unfortunately, affected by Trump Tariffs, the cost of textile fabric which is used to print Canvas Prints raises a lot, therefore, we have to adjust the price of Canvas Prints that are Printed and Produced in our USA based factory.

CHCP034 - Canvas Print 16"x16" - $23.5 (Original Price: $18.5)
CHCP035 - Canvas Print 16"x20" - $24 (Original Price: $19)
CHCP036 - Canvas Print 20"x16" - $24 (Original Price: $19)

Price take effective on November 1st, 2018

Yours Sincerely,
Artsadd Team
October 16, 2018
Discontinued Products: Sports Scarves
Dear Customers/Artists/Resellers,

Due to low sales volume (less than 10 shoes per month) and imperfect quality caused by supplier, we decide to discontinue these products:
CABC01 Sports Scarves 12''x62'',
CABC02 Sports Scarves 14''x57'',
CABC03 Sports Scarves 14''x62''
Yours Sincerely,
Artsadd Team
October 10, 2018
Discontinued Products: Model 306, Model 1306
Dear Customers/Artists/Resellers,

Due to low sales volume (less than 10 shoes per month) and imperfect quality caused by supplier, we decide to discontinue these products:
CASCS74 Suede Women Shoes (Model 306),
CASCS96 Pisces Fabric Women Shoes (Model 1306),

Yours Sincerely,
Artsadd Team
September 7, 2018
DHL+USPS Tracking Number Switch Info
A18081082335----1043710810228108
A18080959284----1043710810248408
A18080892227----1043710810253208
A18081049498----1043710809997508
A18081878908----4131708833808580
A18081845339----4131808834239352
A18081658229----4131608832638833
A18081653265----4131508832131651
A18081652370----4131608832583446
A18080920159----4130908827690907
A18082046248----4132008834626456
A18081888870----4131708834055245
A18081838751----4131708834103750
A18081810761----4131708834073460
A18081798563----4131708833549027
A18081691516----4131608832629376
A18082096411----1043710809987108
A18081823046----1043710809926608
A18081846369----1043710809948208
A18082157654----1043710809954908
A18082385172----1043710809939808
A18082195612----1043710809917308
A18082154785----1043710810212508
A18082135349----1043710810021008
A18082088513----1043230809531108
A18082002202----1043710810011408
A18081860209----1043710810009708
A18081856626----1043710809934408
A18081824921----1043710810024608
A18081836039----1043710810016708
A18081807574----1043710810223108
A18082135060----1043710809981208
A18082094925----1043710809976108
A18082041744----1043710810023508
A18082155020----1043710809956708
A18082123842----1043710810015108
A18082108841----1043710810229908
A18082056621----1043710809954108
A18082330979----1043710809943308
A18081834032----1043710809997508
A18082077327----1043710810220408
A18081803209----1043710810218908
A18082121612----1043710810019208

The info above is order numbers(left side) and their switched tracking numbers(right side). You can check the logistics of your order by entering the corresponding tracking number in this website: https://webtrack.dhlglobalmail.com/

We're sorry for the inconvenience. Hope you understand.

Yours Sincerely,
Artsadd Team
September 5, 2018
Price Adjustment (Made in USA-Canvas Print)
Dear Customers/Artists/Resellers,

Due to the doubling of logistics costs caused by packaging improvements, we will raise the price of three canvas prints in the “Made in USA” category on September 1st:
CHCP034 - Canvas Print 16"x16" - $18.5 (SKU, Product, New Price)
CHCP035 - Canvas Print 16"x20" - $19 (SKU, Product, New Price)
CHCP036 - Canvas Print 20"x16" - $19 (SKU, Product, New Price)
At present these canvas prints are sold out. But we’re stocking up on actively these goods and those are expected to be sold in late September.

Yours Sincerely,
Artsadd Teams
August 25, 2018
Discontinued Products: Model 045, Model 046
Dear Customers/Artists/Resellers,

Due to the situation of out of stock, we decide to discontinue these products:
CASCS165 Custom Light Up Men's Shoes/Large Size (Model 045)
CASCS166 Custom Light Up Men's Shoes (Model 045)
CASCS167 Custom Light Up Women's Shoes (Model 045)
CASCS192 Custom Light Up Kid's Shoes (Model 045)
CASCS184 Light Up Casual Men's Shoes (Model 046)
CASCS185 Light Up Casual Women's Shoes (Model 046)
CASCS193 Light Up Casual Kid's Shoes (Model 046)

Yours Sincerely,
Artsadd Teams
August 16, 2018
Shipping Method Revolution
Good News! New shipping method has been added to Artsadd.com, It's DHL+ Premium USPS!

By using this new shipment, delivery time to USA will be more stable and efficient than standard shipping method, especially in Peak Season!

Tips you must know regarding DHL+ Premium USPS:
* DHL+ Premium USPS shipping method is only applicable for orders ship to the USA.
* Delivery time includes DHL 3-5 business days and USPS 2-5 business days.
* Extra shipping cost is charged by pieces.
Most often, we'll charge $1.99 per item, however, as for dimensional products (Such as Shoes, Canvas Print, Area Rug and Poster), we'll charge $7.99 per item according to DHL shipping cost rules.
* As soon as order was placed and paid successfully, system will automatically apply Premium USPS Tracking Number for each order, So the USPS tracking number is activated since order was placed, but it will show shipping route only when order arrives at USA warehouse, which will take 3-7 days in production and 3-5 days in DHL shipment.
* Make sure you enter an accurate and detailed address.

Thank you for your support and welcome to give us your valuable suggestions further.

Yours Sincerely,
Artsadd Team
The Alteration of Printing Area: Garden Flag 12‘’x18‘’, Garden Flag 28''x40''
Dear Customers/Artists/Resellers,

After the discussion by Artsadd Team, the printing area of Garden Flag 12‘’x18‘’ (CHGF01) and Garden Flag 28''x40'' (CHGF02) had been changed from one sides to two sides.

Yours Sincerely,
Artsadd Team
July 12, 2018
The Alteration of Material: Some Dresses & Some Skirts
Dear Customers/Artists/Resellers,

After the discussion by Artsadd Team, we decided to change the material of Some Dresses & Some Skirts from 230g/m2 milk silk(94% polyester, 6% spandex) to 220g/m2 interwoven fabric(95% polyster, 5% spandex) for better quality and more comfortable wearing:
CCWD04  Atalanta Sundress (Model D04)
CCWD18  Atalanta Casual Sundress(Model D04)
CCWD05  Alcestis Slip Dress (Model D05)
CCWD25  Alcestis Slip Dress (Model D05)
CCWD07  Medea Vest Dress (Model D06)
CCWD17  Medea Vest Dress (Model D06)
CCWD16  Phaedra Sleeveless Open Fork Long Dress (Model D08)
CCWD12  Helen Sleeveless Dress (Model D10)
CCWD15  Hebe Casual Sundress (Model D11)
CCWD11  Sleeveless Splicing Shift Dress(Model D17)
CCWD13  V-Neck Open Fork Long Dress(Model D18)
CCWD27  Sleeveless Ice Skater Dress (D19)
CCWD49  Thea Sleeveless Skater Dress(Model D19)
CCWD28  Elbow Sleeve Ice Skater Dress (D20)
CCWD45  Tethys Half-Sleeve Skater Dress(Model D20)
CCWD29  Bateau A-Line Skirt (D21)
CCWD30  Round Collar Dress (D22)
CCWD47  Rhea Loose Round Neck Dress(Model D22)
CCWD31  3/4 Sleeve Sundress (D23)
CCWD53  Mini Skating Skirt (Model D36)
CCWD54  Cold Shoulder Long Sleeve Dress (Model D37)
CCWD56  Sleeveless Cutout Waist Knotted Dress (Model D39)

Yours Sincerely,
Artsadd Team
July 12, 2018
Discontinued Products: Model 310, Model 311
Dear Customers/Artists/Resellers,

Due to the situation of out of stock, we decide to discontinue these products:
CASCS61 Lyra Round Toe Women's Shoes (Model 310),
CASCS78 Lory High Top Men's Shoes (Model 310),
CASCS73 Selene Deep Mouth Women Shoes (Model 311).

Yours Sincerely,
Artsadd Teams
July 2, 2018
Discontinued Products: Model 809, Model 1809, Model 303
Dear Customers/Artists/Resellers,

Due to some potential quality problems caused by TPR sole and faux leather, we decide to discontinue these products:
CASCS83 Posidon Pointed Toe Slip-on Women's Shoes(Model 809),
CASCS113 Naiad Canvas Shoes Model 1809,
CASCS62 Cygnus Pointed Toe Women's Shoes (Model 303).

Yours Sincerely,
Artsadd Teams
June 13, 2018
Discontinued Products: Model 402H
Dear Customers/Artists/Resellers,

Due to some cracks on the upper of the boots caused by unstable quality (see photos attached below), we decide to discontinue these products:
CASCS114 High Grade PU Leather Martin Boots For Women Model 402H,
CASCS117 High Grade PU Leather Martin Boots For Men Model 402H.



Yours Sincerely,
Artsadd Teams
June 12, 2018
Discontinued Products: Cover Case for iPhone
Dear Customers/Artists/Resellers,

Due to low sales volume (less than 10 shoes per month) and imperfect quality caused by supplier, we decide to discontinue these products:
CCAIP527 Flip Cover Case for iPhone 5/5s,
CCAIP610 Cover Case for iPhone6s 4.7",
CCAIP611 Cover Case for iPhone6s Plus 5.5",
CCAIP706 Cover Case for iPhone7 Plus 5.5''.

Yours Sincerely,
Artsadd Teams
June 5, 2018
The Alteration of Material: Women's Crop Top, Tank Top And Bandeau Top
Dear Customers/Artists/Resellers,

After the discussion by Artsadd Team, we decided to change the material of these products: Women's Crop Top (Model T42), Bandeau Top, All Over Print Tank Top for Women (Model T43) from the original fabric (83% Nylon, 17% Spandex) to milk silk (94% polyester, 6% spandex) for better quality.

Yours Sincerely,
Artsadd Team
June 5, 2018
The Alteration of Material: Model L21
Dear Customers/Artists/Resellers,

After the discussion by Artsadd Team, we decided to change the material of Men’s Swim Trunk & Men’s Swim Trunk/Large Size from the original fabric (50% cotton, 50% polyester) to four-way stretch fabric (95% polyester, 5% spandex) for better quality.

Yours Sincerely,
Artsadd Team
May 29, 2018
About Private Brand Tag
Dear Customers/Artists/Resellers,

Except for the particular products mentioned in “Logo & Tag” (http://www.artsadd.com/custom/logo_tag-1021), we don’t provide the service of adding Private Brand Tags to other products.

Yours Sincerely,
Artsadd Teams
May 16, 2018
The Alteration of Printing Area: Garden Flag 12‘’x18‘’, Garden Flag 28''x40''
Dear Customers/Artists/Resellers,

After the discussion by Artsadd Team, the printing area of Garden Flag 12‘’x18‘’ (CHGF01) and Garden Flag 28''x40'' (CHGF02) had been changed from two sides to one side.

Yours Sincerely,
Artsadd Team
April 27, 2018
Discontinued Products: Model 10133
Dear Customers/Artists/Resellers,

Due to low sales volume (less than 10 shoes per month) and imperfect quality caused by supplier, we decide to discontinue these products:
CASCS159 Oxford Cloth Women's Sneakers (Model 10133),
CASCS163 Oxford Cloth Men's Sneakers (Model 10133),
CASCS164 Oxford Cloth Women's Sneakers/Large (Model 10133),
CASCS169 Oxford Cloth Men's Sneakers/Large (Model 10133).

Yours Sincerely,
Artsadd Teams
April 26, 2018
Discontinued Products: Model 4025
Dear Customers/Artists/Resellers,

Due to low sales volume (less than 10 shoes per month) and imperfect quality caused by supplier, we decide to discontinue these products:
Martin Women's Fur Lined Collar Boots (Model 4025),
Martin Women's Fur Lined Collar Boots/Large Size (Model 4025),
Martin Men's Fur Lined Collar Boots (Model 4025).

Yours Sincerely,
Artsadd Teams
March 20, 2018
How to add Branding Sticker to my order?
Branding Sticker Service
1, Upload sticker design in your reseller account. You are allowed to upload more than 1 sticker designs for your account, but use only one sticker to each order.
2, Brand Sticker can be added to UNPAID orders only! You can not purchase a brand sticker individually.
3, Please add Brand Sticker to each Unpaid order in your Order History if needed.
Link for reference: https://www.youtube.com/embed/k-bVUsBUDxg

Chinese Traditional Spring Festival Holiday
Dear Customers/Artists/Resellers,

Artsadd Office's 2018 Chinese Traditional Spring Festival Holiday start from 15Feb2018 to 21Feb2018.
Artsadd Factory's 2018 Chinese Traditional Spring Festival Holiday start from 15Feb2018 to 20Feb2018.

During the period of holiday, all Shipping Carriers will be closed to observe Chinese Spring Festival. Therefore, orders' production and shippment will be delayed during the holiday, and we are expected to back to work in 21st, Feb, 2018.

Besides, orders placed since 10th, Feb. 2018 might be delayed too, and hopefully everything will back to normal from 21st, Feb. 2018.

We apologize for any inconvenience caused and thank you for your understanding and support. Wish you and your family members all the best in the New Year!

Yours Sincerely,
Artsadd Teams

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