What is your Return Policy?

*Returning Damaged/Defective Items
In cases of damage or defect, the return process can be expedited by providing us a digital pictures or videos of the damage or defect (along with a clear description of the problem) through email. Our customer support team will deal with it in less than 24 hours. (In the form of return, replacement, refund or account credit)

*If the damage/defect cannot be verified via email contact, the product may be required to be returned to Artsadd Factory for inspection before a determination can be made as to the state of the product.

*PLEASE ATTENTION:
ALL COLORS ARE SUBJECT TO THE ACTUAL PRODUCTS.
We may not be able to avoid a little COLOR DIFFERENCIATION caused when printing.

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