Production & Shipment Notification During China's National Day (28th,September,2021)

Dear Customers/Artists/Resellers,

With the arrival of China's National Day, lots of companies will be closed to observe the holiday.

Here we are writing to tell you that DHL Express Shipping Carriers won’t have service from Oct. 1st to Oct. 7th, meanwhile, other shipping carriers will take at least 3 days off(1st-3rd) as well.

During the holiday, ArtsAdd Customer Service Team will reply your emails/messages within 48 hours. And our factories will take only 3 days off from 1st to 3nd. Which means, all your orders won't be delayed so much during the holiday.

YET, since DHL Express Shipping Carriers do not On Site Pickup & Delivery, we can not gurantee your orders will be shipped out on time by choosing DHL + USPS shipping method.

Therefore, we strongly suggest all Customers/Artists/Resellers choosing Standard Shipping methods instead from now on until 3th Oct. Of course, that would be better if you do it 3 days ago. From 4th Oct, you can still switch to DHL/DHL + USPS for your convenience.

We apologize for any inconvenience caused and thank you for your understanding and support. If you have any other questions, please feel free to let us know.

Best Wishes,
ArtsAdd Team